M\u00e1te ot\u00e1zku k objedn\u00e1vke, k produktu alebo k doru\u010deniu? N\u00e1\u0161 z\u00e1kazn\u00edcky servis je tu pre v\u00e1s \u2013 a to cez kan\u00e1l, ktor\u00fd v\u00e1m vyhovuje najviac. \u010ci u\u017e rie\u0161ite objedn\u00e1vku, doru\u010denie, platbu na dobierku, vr\u00e1tenie alebo v\u00fdmenu, nap\u00ed\u0161te n\u00e1m a postar\u00e1me sa o to.<\/p>\n
N\u00e1\u0161 z\u00e1kazn\u00edcky servis odpoved\u00e1 spravidla do 24 hod\u00edn. Po\u017eiadavky, ktor\u00e9 k n\u00e1m dorazia cez v\u00edkend alebo po\u010das sviatkov, vybavujeme najbli\u017e\u0161\u00ed pracovn\u00fd de\u0148.<\/p>\n
Priamo na tejto str\u00e1nke n\u00e1jdete aj kontaktn\u00fd formul\u00e1r, cez ktor\u00fd n\u00e1m m\u00f4\u017eete posla\u0165 svoju po\u017eiadavku. Obsahuje polia meno, e-mailov\u00e1 adresa, predmet a spr\u00e1va. Meno, e-mail a predmet s\u00fa povinn\u00e9 \u00fadaje, pole so spr\u00e1vou je nepovinn\u00e9 \u2013 pom\u00f4\u017ee n\u00e1m v\u0161ak zaradi\u0165 va\u0161u po\u017eiadavku hne\u010f pri prvom kontakte. E-mailov\u00fa adresu si pros\u00edm skontrolujte, odpove\u010f toti\u017e posielame pr\u00e1ve na \u0148u.<\/p>\n
\u010c\u00edm konkr\u00e9tnej\u0161ia je va\u0161a spr\u00e1va, t\u00fdm sk\u00f4r pr\u00eddeme s rie\u0161en\u00edm. Ak je to mo\u017en\u00e9, uve\u010fte \u010d\u00edslo objedn\u00e1vky, produkt, ktor\u00e9ho sa ot\u00e1zka t\u00fdka, a d\u00f4vod va\u0161ej po\u017eiadavky \u2013 napr\u00edklad oneskoren\u00e9 doru\u010denie, ot\u00e1zku k platbe na dobierku, po\u0161koden\u00fd tovar alebo \u017eiados\u0165 o v\u00fdmenu. Ak u\u017e bola z\u00e1sielka odoslan\u00e1, pom\u00f4\u017eu n\u00e1m aj \u00fadaje zo sledovania z\u00e1sielky. V\u010faka tomu dok\u00e1\u017eeme va\u0161u po\u017eiadavku preveri\u0165 bez \u010fal\u0161ieho dopisovania.<\/p>\n
Podr\u017e\u00edme v\u00e1s pri ot\u00e1zkach k objedn\u00e1vkam, doru\u010deniu, platbe na dobierku, vr\u00e1teniu aj v\u00fdmene. Na \u00fazem\u00ed Ma\u010farska doru\u010dujeme spravidla za 3\u20137 pracovn\u00fdch dn\u00ed z n\u00e1\u0161ho skladu v Budape\u0161ti, do ostatn\u00fdch kraj\u00edn Eur\u00f3py je dodacia lehota 5\u201310 pracovn\u00fdch dn\u00ed. Platba na dobierku je u n\u00e1s \u0161tandardom, tovar teda plat\u00edte a\u017e pri prevzat\u00ed. Online platbu vieme dohodn\u00fa\u0165 individu\u00e1lne cez na\u0161u podporu \u2013 sta\u010d\u00ed nap\u00edsa\u0165 a n\u00e1jdeme rie\u0161enie, ktor\u00e9 v\u00e1m sadne. Po\u0161tovn\u00e9 je 7,40 \u20ac (2 700 Ft) a pri objedn\u00e1vke od 110 \u20ac (40 000 Ft) doru\u010dujeme zdarma. O doru\u010den\u00ed v\u00e1s informujeme e-mailom spolu s \u010d\u00edslom na sledovanie z\u00e1sielky.<\/p>\n
Ak tovar doraz\u00ed po\u0161koden\u00fd alebo nefunguje, kontaktujte n\u00e1s \u010do najsk\u00f4r \u2013 najlep\u0161ie do 7 dn\u00ed od prevzatia. Pripravte si \u010d\u00edslo objedn\u00e1vky, opis probl\u00e9mu a fotografie alebo video, na ktor\u00fdch je chyba vidite\u013en\u00e1. Pri preuk\u00e1zanej v\u00fdrobnej chybe hrad\u00edme n\u00e1klady na vr\u00e1tenie a zabezpe\u010d\u00edme v\u00fdmenu alebo vr\u00e1tenie pe\u0148az\u00ed. Podrobnosti n\u00e1jdete na str\u00e1nke Vr\u00e1tenie a v\u00fdmena<\/a>.<\/p>\n Mnoh\u00e9 veci sa d\u00e1 vyrie\u0161i\u0165 bez \u010dakania: odpovede k dodacej lehote, platbe, vr\u00e1teniu tovaru a overeniu veku m\u00e1me na str\u00e1nke \u010cast\u00e9 ot\u00e1zky<\/a>. Detaily k po\u0161tovn\u00e9mu a dodac\u00edm lehot\u00e1m sme zhrnuli v \u010dasti Inform\u00e1cie o doru\u010den\u00ed<\/a>, podmienky vr\u00e1tenia tovaru na str\u00e1nke Vr\u00e1tenie a v\u00fdmena<\/a>. Aktu\u00e1lny stav svojej z\u00e1sielky si skontrolujete kedyko\u013evek cez Sledovanie objedn\u00e1vky<\/a>.<\/p>\n Chcete o n\u00e1s vedie\u0165 viac \u2013 o na\u0161ich skladoch, sk\u00fasenostiach a sp\u00f4sobe pr\u00e1ce? Pozrite sa na str\u00e1nku O n\u00e1s<\/a> alebo si rovno prelistujte ponuku: od jednorazov\u00fdch e-cigariet a\u017e po e-liquidy n\u00e1jdete v\u0161etky produkty<\/a> v na\u0161om obchode. Ak uva\u017eujete o spolupr\u00e1ci alebo o ve\u013ekoobchodnom odbere, nap\u00ed\u0161te n\u00e1m na WhatsApp \u2013 mo\u017enosti spolupr\u00e1ce m\u00e1me zhrnut\u00e9 aj na str\u00e1nke Kari\u00e9ra<\/a>.<\/p>\n Te\u0161\u00edme sa na va\u0161u spr\u00e1vu.<\/p>\n","protected":false},"excerpt":{"rendered":" Kontakt M\u00e1te ot\u00e1zku k objedn\u00e1vke, k produktu alebo k doru\u010deniu? N\u00e1\u0161 z\u00e1kazn\u00edcky servis je tu pre v\u00e1s \u2013 a to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17046","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vapepurchase.com\/sk\/wp-json\/wp\/v2\/pages\/17046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapepurchase.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapepurchase.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vapepurchase.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vapepurchase.com\/sk\/wp-json\/wp\/v2\/comments?post=17046"}],"version-history":[{"count":0,"href":"https:\/\/vapepurchase.com\/sk\/wp-json\/wp\/v2\/pages\/17046\/revisions"}],"wp:attachment":[{"href":"https:\/\/vapepurchase.com\/sk\/wp-json\/wp\/v2\/media?parent=17046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\u010cast\u00e9 ot\u00e1zky a \u010fal\u0161ie inform\u00e1cie<\/h3>\n